How Safe is Kraken? A Comprehensive Review of the Kraken Crypto Exchange

Key Takeaways
-
Kraken was founded in 2011 and is a leading crypto exchange.
-
The platform supports over 300 cryptocurrencies for trading.
-
Kraken employs strong security measures, including two-factor authentication and cold storage.
-
It has obtained regulatory licenses in the EU and UK.
-
User reviews highlight both strengths and areas for improvement.
-
Kraken offers educational resources suitable for beginners.
Kraken isn’t just another crypto exchange — it’s one of the oldest and most talked-about platforms in the game. Since 2011, it’s built a name around security and reliability. But in a world of hacks, scams, and disappearing platforms, is Kraken actually as safe as they say? In this review, we’ll break down Kraken’s security measures, track record, and whether you can really trust it with your money.
What is Kraken Crypto Exchange?
Kraken is one of the oldest crypto exchanges, launched back in 2011. It supports over 300 cryptocurrencies, including Bitcoin, Ethereum, Solana, and meme coins. As of 2025, Kraken has over 10 million users globally. The platform is trusted for its strict security standards and transparent policies. It’s one of the few exchanges never hacked since launch. Kraken’s goal is to make crypto trading simple, safe, and global. In 2025, it operates in over 190 countries with full licensing. It offers spot, margin, and futures trading plus staking rewards. Kraken also rolled out a user-friendly app with AI trading bots. The platform is popular among both beginners and pro traders.
Features of Kraken Crypto Exchange
Kraken is more than just a place to buy Bitcoin. It’s packed with advanced tools, flexible options, and educational content.
Spot Trading
Spot trading on Kraken is instant and easy for all skill levels. You can trade over 300 coins in real-time at market prices. In 2025, Kraken averages $800 million in daily spot trading volume. You can also set limit and stop orders for better control. Their fees are super competitive — 0.16% maker, 0.26% taker fees. Pro tip: fees drop massively if you trade big volumes monthly.
Margin Trading
Margin trading lets you borrow funds to trade with higher leverage. On Kraken, you can leverage up to 5x on major cryptos. Over $120 billion in margin positions were opened on Kraken in 2024 alone. Be careful though — liquidations are real if the market flips. Kraken added negative balance protection in 2025 to help beginners. Always use margin trading with a stop-loss strategy.
Futures Trading
Kraken offers futures contracts on major coins like BTC, ETH, SOL. You can go long or short with leverage up to 50x. In 2025, their futures market crossed $250 billion in quarterly volume. They added new futures pairs this year including trending AI tokens. Futures fees are super low — starting from 0.02%. Futures trading is risky but ideal for hedging or short-term bets.
Security and Compliance
Kraken is a fortress when it comes to security. No hacks, no leaks since 2011. In 2025, it holds 97% of user funds in cold wallets. Kraken passed over 15 global audits in the last two years. It’s regulated in the US, EU, UK, Canada, and Japan. They added biometric login and withdrawal confirmation this year. Kraken also runs a 24/7 anti-fraud team monitoring suspicious activity.
Global Accessibility
Kraken is now available in 190+ countries. You can trade in 8+ fiat currencies, including USD, EUR, GBP. In 2025, they expanded payment options: Apple Pay, Google Pay, and PayPal. They offer local bank transfers in 60+ countries for fast deposits. Kraken supports over 25 languages in its app and website. You can now trade anywhere, anytime, without limits.
Is Kraken a Safe Crypto Exchange?
Kraken is considered one of the safest crypto exchanges out there. It’s never been hacked in 13+ years of operation. The platform uses two-factor authentication (2FA) and biometric logins to lock accounts. Over 97% of user funds are kept in offline cold storage as of 2025. Their cold wallets are air-gapped and geo-distributed across multiple locations. Kraken’s servers run in military-grade facilities with 24/7 video surveillance. They also run real-time threat detection systems and anti-phishing features. In 2025, Kraken completed 20+ third-party security audits with zero major flaws found. The exchange holds 100% reserves — users can withdraw any amount, anytime, instantly. Pro tip: Kraken lets you whitelist withdrawal addresses for extra protection. Their security isn’t just tech — it’s an entire ecosystem designed to keep funds untouchable.
Kraken Wallet Security: Is It Safe?
Kraken’s wallets are custodial, meaning Kraken holds your private keys. You don’t control them directly — the platform does. Over 97% of user funds sit in cold storage, totally offline and hacker-proof. Only a small chunk stays in hot wallets for daily withdrawals and trades. In 2025, Kraken added hardware-level encryption to all wallet systems. They also use multi-signature wallets, so no single person can move funds alone. Kraken’s custody service is regulated and fully insured up to $500 million. That’s a big safety net if something wild happens.
But here’s the catch — you don’t own the keys. If you want full crypto freedom, self-custody wallets like Ledger or MetaMask give you control. The trade-off? More responsibility. Lose your seed phrase and it’s game over.
Kraken is super safe for casual traders and long-term holders. But if you’re a hardcore DeFi degen, non-custodial might be your vibe. Know your risk appetite before you pick.
Kraken Trustworthiness: Reputation and User Reviews
Kraken’s been in the crypto game since 2011 — OG status. It’s known for rock-solid security, full reserves, and strict compliance. But the user feedback? Mixed. On Trustpilot, Kraken’s rating sits at a low 1.4 out of 5 in 2025, based on over 2,600 reviews. The top complaints? Slow customer support replies, ID verification delays, and withdrawal hiccups. Some users waited days to get answers or cash out. Still, many traders praise Kraken’s unmatched security and deep crypto lineup. Power users say the advanced features and low fees make the hassle worth it. If you value safety over speed, Kraken is solid. But if you want 24/7 hand-holding, prepare for some frustration.
Is Kraken a Good Crypto Exchange for Beginners?
Kraken can work for beginners, but it’s not baby-mode like some apps. The main dashboard is clean and beginner-friendly. Plus, in 2025, Kraken launched Kraken Learn — free crypto tutorials and video guides. Their app now has a “Simple Mode” for first-timers to buy Bitcoin in two taps. But the Pro dashboard and margin tools can look intimidating at first. Kraken’s fee structure is fair — starts at 0.16% maker, 0.26% taker, cheaper than Coinbase. Newbies should start small and use Kraken’s educational hub. Tip: use the mobile app over desktop when starting, it’s less confusing.
Kraken vs. Other Exchanges: Safety Comparison
When it comes to safety, Kraken is in the top tier. It’s never been hacked — not once in 13+ years. In 2025, Kraken holds 97% of funds in cold storage and runs monthly security audits. Compared to Binance and Coinbase, Kraken’s security score is higher, but its user experience is more technical. Binance faced regulatory lawsuits and temporary withdrawals in 2023. Coinbase had minor service outages in 2024. Kraken stayed clean through all that chaos. It’s licensed in more regions than most competitors and follows strict anti-money laundering rules. If security and compliance are your top priorities, Kraken is tough to beat.
The reviews on Trustpilot aren’t great for the most part.
Kraken is one of the safest exchanges out there, but it comes at a cost — clunky user experience. The platform feels outdated and isn’t as intuitive as Binance or Coinbase, making it frustrating for beginners. Basic actions like funding your account or placing a trade can take more effort than they should.
Customer support is another weak spot. Response times can be slow, and users often complain about unhelpful replies or long resolution times for account issues. Fiat withdrawals can also be unreliable, with delays and unexpected verification hurdles.
If security is your top priority, Kraken is rock solid. But if you’re looking for a smooth, beginner-friendly experience, it might test your patience.
Pros and Cons of Using Kraken
Before you jump in and drop your cash on Kraken, here’s the no-bull overview. Like any exchange, it’s got its strengths and weaknesses. We packed everything into one clear table so you can decide if Kraken vibes with your goals.
Pros | Cons |
Kraken has one of the best security records — no hacks in 13+ years. | Customer support can be frustratingly slow, replies may take 1–3 days. |
Uses cold storage for 97% of funds + advanced security protocols. | Interface can feel complicated for beginners, especially the Pro dashboard. |
Supports over 300 cryptocurrencies, including trending coins and new launches. | Custodial wallet model — you don’t control private keys. Kraken does. |
Transparent, competitive fee structure — starts at 0.16% maker, 0.26% taker. | Identity verification can take hours or even days under heavy traffic. |
Fully licensed in the US, EU, UK, Canada, Japan, and more. | No built-in NFT marketplace or DeFi integrations. Pure trading focus. |
Wide range of trading options: spot, margin (5x), futures (50x), staking. | Some advanced features require learning curve for crypto newbies. |
100% reserves policy — you can withdraw anytime, no liquidity drama. | Staking is limited to selected coins, no custom validator options. |
Added beginner-friendly tools in 2025: Simple Mode, Kraken Learn, AI bots. | Not the fastest platform for fund withdrawals during market hype. |
If security and regulation matter to you — Kraken is top-tier. It’s one of the safest, most compliant exchanges in the game. Perfect for long-term holders, pro traders, and anyone tired of shady platforms.
But it’s not perfect. If you want lightning-fast support, NFT shopping, or total control over your keys — Kraken might feel stiff.
Quick rule of thumb:
- Want stability, deep liquidity, solid tools? Kraken’s your guy.
- Want ultra-simplified experience, NFTs, or instant cashouts? Look elsewhere.
How to Use Kraken Safely
Kraken invests millions in platform security, but the real risk is usually you. Most crypto hacks in 2025 weren’t because exchanges failed — people got careless. So here’s how to not lose your funds and sleep better at night.
First, lock your account properly. Turn on two-factor authentication (2FA) the moment you sign up. But don’t use SMS codes — hackers love SIM-swapping. Instead, use apps like Authy or Google Authenticator. While you’re at it, set a strong password. Make it long, random, and unique. No pet names, birth years, or “kraken123” nonsense.
Kraken also lets you add an anti-phishing code in your settings. It’s a secret word that will appear in every legit Kraken email. No code = scam. In 2025, phishing attacks hit over 300K crypto users — don’t be one of them.
To keep withdrawals safe, activate withdrawal confirmation emails and whitelist trusted wallet addresses. That way, even if someone hacks your account, they can’t withdraw without your confirmation.
And don’t forget to check your account’s login history once a week. Kraken logs every device and IP — any weird login? Freeze withdrawals immediately.
If you’re using public Wi-Fi at a coffee shop to check your portfolio — stop. Use a VPN or wait till you’re home. Public networks are hacker heaven.
Also, keep your devices clean. Update your phone, computer, and Kraken app regularly. Malware in 2025 is smarter than ever and loves outdated systems. Add antivirus software too — it’s boring but saves lives.
And here’s a golden rule: never store your life savings on any exchange. Kraken is secure, but it’s not a vault. For long-term holding, move your crypto to a hardware wallet like Ledger Nano X or Trezor Safe 3. Exchanges are for trading, not for saving.
Finally, never flex your portfolio online. In 2024 alone, thousands of traders got targeted after posting profit screenshots on Twitter and Reddit. The more you show, the bigger target you become.
In crypto, there’s no “forgot password” button for your money. One mistake — and it’s gone. So make security a habit, not an afterthought.
Is Kraken Regulated? Legal and Compliance Aspects
Kraken isn’t some shady offshore platform — it plays by the rules worldwide. In 2025, the exchange seriously leveled up its legal game.
First, Kraken is fully registered as a Money Services Business (MSB) in the US. That means it has to follow strict financial laws, report suspicious activity, and protect users’ funds.
In the UK, Kraken grabbed an Electronic Money Institution (EMI) license in March 2025. This allows them to offer fiat services like GBP deposits and withdrawals, fully regulated by the UK’s financial watchdog.
For European users, Kraken secured a MiFID license in February 2025. That’s the same license used by traditional stockbrokers in the EU. It lets them legally offer advanced trading services under strict investor protection laws.
On top of that, Kraken runs mandatory KYC (Know Your Customer) checks. You can’t trade without verifying your identity. They’ll ask for ID, proof of address, and sometimes even source of funds.
They also follow global Anti-Money Laundering (AML) policies. That’s why big withdrawals or unusual activity may trigger extra checks. It’s annoying sometimes, but it stops scammers and criminals from moving dirty money through the platform.
All this regulation might seem like a buzzkill, but here’s the upside:
It builds trust. It means Kraken can’t just disappear with your money. In 2025, over 75% of active Kraken users said regulation made them feel safer trading there.
So if you’re looking for a legal, transparent, and rule-following exchange — Kraken ticks every box.
Future of Kraken. What Lies Ahead?
Kraken isn’t slowing down — in 2025, they’re going all-in on expansion and upgrades. The platform’s goal is simple but ambitious: become the safest, smoothest, most trusted crypto exchange worldwide.
This year, Kraken doubled its presence in Europe and the UK. That’s thanks to two major licenses they scored — an EMI license in the UK and a MiFID license in the EU. These aren’t just paperwork. They allow Kraken to legally offer more services, attract institutional investors, and unlock new fiat payment options.
Kraken is also adding more coins to its lineup. In Q1 2025 alone, they listed 45 new tokens, including rising AI coins, Layer 2 projects, and even a few meme coins everyone’s been talking about.
Security is still Kraken’s main flex. In March 2025, they rolled out AI-based safety tools. These bots can now detect suspicious logins and fake withdrawal attempts in real time — cutting fraud attempts by 38% in the first month.
Kraken’s new roadmap includes faster account recovery options. Lost your device or email? You won’t have to wait days anymore. They’re also improving their anti-phishing systems and adding more customizable security settings.
On the user side, Kraken is cooking up a major redesign of their mobile app. The update will bring a smoother interface, one-tap trading mode, and better portfolio analytics. Perfect for newbies and pros who trade on the go.
Staking is another big bet. Kraken plans to expand staking rewards to 30+ coins by the end of 2025. Expect new options like AI infrastructure tokens, Layer 2 chains, and green crypto projects with up to 20% APY.
Long-term, Kraken’s eyeing new markets. They’ve hinted at launching services in Asia and South America — huge untapped markets with millions of potential users.
And here’s the key: Kraken says every upgrade will be shaped by user feedback. No corporate nonsense — they actually collect real user input after every major update.
If Kraken pulls off these plans, it’s not just staying relevant. It could become the benchmark for how a secure, regulated, and user-friendly crypto exchange should look by 2026 and beyond.
Buy verified pre-owned ASICs with reliable hosting at the ECOS data center and start mining with minimal investment!
Is Kraken a safe exchange for storing crypto?
Yes, Kraken uses cold storage and strong security. However, it is a custodial wallet, meaning Kraken holds the keys.
How does Kraken protect user funds?
Kraken keeps most funds in offline cold wallets. It uses 2FA, encryption, and security audits.
What are the risks of using Kraken?
There is always a risk of cyberattacks or platform downtime. Some users report slow customer service and withdrawal delays.
How does Kraken compare to other exchanges in terms of security?
Kraken is one of the safest exchanges. It has never suffered a major hack. Its cold storage policy is stricter than many competitors.