15%
首次购买
每位新用户的首次购买均可获得佣金，购买金额不设上限。
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在这里您将找到有关我们产品和服务的有用提示。如果您需要帮助，我们随时为您提供帮助！
工作时间：
周一至周五：09:00 – 18:00
周六：10:00 – 16:00
太阳：休息日
我们的地址：
C010, V. Sargsyan, 26/1, 埃里温, 亚美尼亚共和国
常见问题解答
了解从 ECOS 购买 ASIC 的详细信息
If you’re having trouble logging in, try updating your mobile app by following these steps:
• Uninstall the app from your device.
• Go to your phone’s general settings.
• Access the app settings.
• Find the ECOS app and clear its cache and data.
• Completely remove the app.
• Reinstall the ECOS app from the app store.
• Log in to the app using your credentials.
• Uninstall the app from your device.
• Go to your phone’s general settings.
• Access the app settings.
• Find the ECOS app and clear its cache and data.
• Completely remove the app.
• Reinstall the ECOS app from the app store.
• Log in to the app using your credentials.
If you’ve forgotten your password, follow these steps to reset it:
• Open the ECOS app and select “Forgot Password.”
• Enter your email and check your inbox/SPAM for the password reset email.
• Click on the “Set a New Password” link and create a new password for your account.
Please ensure that your new password:
• Has at least 8 characters
• Includes both uppercase and lowercase letters
• Does NOT include special characters like “!@#$%” etc.
• Open the ECOS app and select “Forgot Password.”
• Enter your email and check your inbox/SPAM for the password reset email.
• Click on the “Set a New Password” link and create a new password for your account.
Please ensure that your new password:
• Has at least 8 characters
• Includes both uppercase and lowercase letters
• Does NOT include special characters like “!@#$%” etc.
You can initiate a withdrawal anytime if your balance meets the minimum threshold. Minimum withdrawal amounts are: 0.001 BTC, 0.014 ETH, 40 USDT, 30 XRP, 0.042 BCH. The withdrawal fee is 0.0003 BTC.
To submit a withdrawal request, please follow these steps:
• Verify your phone number and activate 2FA for added security.
• Log in to your ECOS account using the mobile app.
• Go to your wallet section, where your total amount in USD is displayed.
• Tap on the small arrow under the amount.
• Choose the cryptocurrency you wish to withdraw.
• Click the “SEND” button.
• Enter your wallet address and the withdrawal amount (ensure the wallet address is accurate).
To submit a withdrawal request, please follow these steps:
• Verify your phone number and activate 2FA for added security.
• Log in to your ECOS account using the mobile app.
• Go to your wallet section, where your total amount in USD is displayed.
• Tap on the small arrow under the amount.
• Choose the cryptocurrency you wish to withdraw.
• Click the “SEND” button.
• Enter your wallet address and the withdrawal amount (ensure the wallet address is accurate).
Follow this link and provide us with your complete phone number, including the country code. We’ll verify it from our side. Thank you!
To enable Two-Factor Authentication (2FA) for your account, follow these steps on the ECOS website (not the mobile app):
• If you don’t have a 2FA app, download one (e.g., Google Authenticator).
• Go to your ECOS profile on the web version.
• Navigate to Settings → Two-Factor Authentication.
• Scan the displayed QR code.
• The app will generate a confirmation code; enter it in your account. Once completed, 2FA will be activated for added security.
For a detailed visual guide, watch this video.
• If you don’t have a 2FA app, download one (e.g., Google Authenticator).
• Go to your ECOS profile on the web version.
• Navigate to Settings → Two-Factor Authentication.
• Scan the displayed QR code.
• The app will generate a confirmation code; enter it in your account. Once completed, 2FA will be activated for added security.
For a detailed visual guide, watch this video.
Submit a request to our support team, and we’ll be happy to help! https://ecoshelp.zendesk.com/hc/en-us/requests/new